Information about our trade-in program - what you need to know before you trade.
Out&Back's trade-in program is the easiest way to sell your unwanted outdoor gear. Our proprietary online tool will ask you a few simple questions about your gear and within minutes, you'll receive an instant offer! You can also skip the online tool
The process is quite simple. Once you've accepted our offer to trade-in your gear, you can expect the following:1) Prepare your gear and ship to Out&Back or drop it off at a participating partner location. For offers being mailed to us, we'll email y
Over time we hope to purchase just about any outdoor gear but at the moment, specific items from the following brands are accepted in our sell-back program. Please note that regardless of brand, we are not accepting safety gear or climbing gear at th
We cannot accept gear from any brand not explicitly listed in our approved brands accepted. Regardless of brand, we also cannot purchase safety gear including helmets and climbing gear of any kind (e.g., harnesses, rope, etc.). We cannot accept outri
You'll need to submit the following details: 1) brand name2) type of gear (pants, jacket, tent etc.) 3) size and color4) condition (tears, discoloration, missing parts, etc.)5) (optional) SKU or item style name.
The calculation of your offer takes into consideration a variety of factors, including but not limited to: the brand, style, size, color, age and condition of your gear. Want to see for yourself? We encourage you to try it out today! You're just a fe
Our proprietary set of tools helps us evaluate several details like product condition, color, brand and maturity. We compare such details with multiple retailers to present you with the most accurate and competitive offer in the market. In other word
At this time, our offer is final. We like to keep things simple and avoid the back-and-forth which can take time away from being outdoors.
Yes. Upon receiving your offer, you will have seven (7) days to accept. After seven days, the offer will automatically expire and you will need to re-submit the item through our sell back process for a new offer.
Nope! Upon accepting one of our offers, you will receive an email with a prepaid shipping label. Note: ownership of shipping may be your responsibility if you choose to receive an item back after it's already been shipped to Out&Back. For oversized i
No, however we attempt to use USPS priority shipping whenever possible which gives you access to complimentary envelopes and boxes. You can also reuse cardboard boxes from previous packages you've received.
As long as you use the shipping label provided by Out&Back and it's scanned into the USPS tracking system, your item will be covered by us should your package get lost in transit. If your trackable gear never makes it to us, we will submit an insuran
This can happen... For example, you might have typed in the wrong item or style name by accident or there is an issue with a component on the item that you didn't notice, etc. When we receive an item that is different from what you originally submitt
As long as there are no discrepancies between the item and the description of its condition provided in your original trade-in submission, you should receive payment within two-three business days of us receiving your gear! Note: processing times may
As long as gear is in working condition with minor visible signs of wear and tear, we are likely to accept it. You will be able to use our online trade-in tool to estimate whether your gear will be accepted and how much money you can earn! Gear that
We work with specialized experts to clean, repair and refurbish outdoor gear. Once it's ready for a new adventure, gear is listed on our website for outdoor enthusiasts to purchase for their next adventure.
We work with a gift card provider that allows us to issue gift cards from a variety of businesses. If you select the option to be paid via a gift card you will receive an email from our automated system that will guide you through the gift card redem
The short answer, sort of...the more detailed answer, see the following. Online - Mail-in Trade-in. There is no limit to the number of items that a person may trade-in and no limit on the value of those items. A person may not submit more than (ten)
Whether trading gear is a side-hustle or your day job, if you've got lots of gear to trade-in, Out&Back can be a great partner! As a Super Seller, there are special perks that you should know about when it comes to engaging with Out&Back:. 10% More C
To be admitted to the Super Seller program a person must trade-in more than $500 worth of gear OR trade-in more than three (3) times in a month OR more than ten (10) times in a calendar year. Once any one of the above has occurred, the last step is t
If in-person trade-in is your jam, you're in luck! We have partnered with Public Lands to offer several in-person trade-in locations around the US. Click here for a full list of locations.
There are two main differences. First, you don't have to pack your gear and drop-off at USPS. Instead, bring your in bag, box or whatever else you'd like to use to transport from your place to a participating in-person location. Upon review and an of