What is your return policy?Updated 2 months ago
We understand that sometimes you just don't fall in love with every piece of gear you buy. That's why we offer thirty (30) day returns on most items, excluding the following:
- Clearance and/or final sale items
- Life vests
- Used climbing gear and/or climbing gear without its original packaging/tags in tact
- Orders placed from Alaska or Hawaii or orders placed internationally.
Gear must be returned in same condition as it was received and may not have sustained significant new damage or wear-and-tear.